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Measuring the Patient Experience

Posted on Aug. 6, 2018, 1:05 p.m. EDT

Providers have a lot riding on HCAHPS scores, but few real-time service recovery tools. Find out how US Hospitals stack up when it comes to HCAHPS star ratings, and the importance of focusing on service recovery to improve scores. Click image below to download our latest infographic:


Service Recovery HCAHPS



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