Edward Shin, MD

Edward Shin

CEO and Co-Founder

Previously co-founded WellApps and Healogica. Built and led healthcare team at Gerson Lehrman Group. Director of Content Development at Healthology. Ed received his BA and MD from the University of Pennsylvania School of Medicine. Completed his residency in Internal Medicine at Columbia Presbyterian Medical Center in New York and is board-certified in Internal Medicine.

Blogs by Edward Shin

COVID-19 Help

In response to the COVID-19 emergency, we are offering our clients the following service: 1. Send a text message or email to all of your

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More Than A Mantra

More than a mantra How healthcare providers can develop a culture of service “Happy people beget good experiences.” That’s one of the primary conclusions of

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COVID-19 Alert: For our existing clients wanting to send out COVID-19 related messages to your patients,Click Here
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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening