Patient feedback is essential for hospitals to improve their care, processes, reputation, service recovery, and employee performance. These components significantly contribute to the bottom line: more revenue, better employee morale, and smarter decisions. Patient feedback is well worth it so you can meet—and exceed—your goals.
With Q-Reviews®, you can obtain patient feedback via text message so you’ll get better response rates—all in real time. That means you’ll have actionable data faster so you can respond in a timely manner and make a positive impact on your patients and organization. Learn more about the product here.