What is smart technology in healthcare experience?

Smart technology provides healthcare organizations with actionable insights so you can build a world-class patient and staff experience backed by data. With intelligent software solutions, you’ll create processes that improve the overall perception of your brand from both the patient’s and staff’s perspectives.

Q-Reviews® is a smart technology solution that allows you to send customer surveys via text message. Plus, with Q-Engagement, you can send out feedback questions to your staff so you can hear about their workplace experience. With the Quality Reviews® Platform, you’ll get responses to your PX and employee satisfaction questions in real time so you can make people happier, healthier, and more engaged right away.