What’s the best way to raise the net promoter score in healthcare?

At Quality Reviews®, we firmly believe in the power of using patient experience data to determine what’s working and what’s not. By making changes as soon as you see a need, you’ll turn potential detractors into promoters in no time.

With Q-Reviews®, our patient experience management tool, you can send out SMS text surveys to all patients at scale, so you’ll know ASAP when to perform service recovery and turn things around. Plus, you’ll make updates to your patient experience processes using the data you receive, which brings up scores in the long term, too.