Jill has 20 years’ experience in healthcare business development and operations. Prior to joining Quality Reviews, Jill worked in the healthcare industry where she has been responsible for developing and implementing the sales strategy, market research, and business development to meet and exceed sales growth projections.
Healthcare involves a variety of nuanced ways of communicating between you as the provider, and employees and patients. Technology has improved communication methods in recent
Partnership creates industry leading patient and provider feedback tool: built by healthcare experts for healthcare experts NEW YORK, NY, USA, July 19, 2019/ We are extremely
Why service recovery is the missing ingredient for shifting provider culture Healthcare organizations today are hungry for change, especially when it comes to putting the
Mexico’s Yucatán Peninsula may hold the key to attracting and retaining customers in today’s fast-changing healthcare environment. By Cheryl J. VanKuren June 19, 2019 Mexico’s
Patients want ______. As a wave of consolidation heats up competition for clinical volume among providers, filling in that blank is the biggest challenge of
Is your patient experience data actionable? Physician bedside manner. Facility cleanliness. Nurse response time. These are just a few of the factors that influence how
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Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.
