Patient Experience Management Software

Name: Quality Reviews
Address: 141 W 28th St, 9th Floor, New York, NY, 10001, US
Telephone: 646-875-8829

Sends patients an SMS text message with a HIPAA-secure link to a customizable patient satisfaction questionnaire immediately after an appointment
Aggregates responses into meaningful data points, displaying the information in an easy-to-understand web dashboard
Alerts administrators and clinicians of negative patient experiences in real-time to facilitate service recovery

Identifies problem areas in real-time so your team can instantly address and resolve concerns
Patient survey software automates data collection and analysis, saving time and allowing for more efficient staffing and smarter budgeting
Decreases external complaints on social media and builds your public brand