Patient Experience Management Software

What Q-Reviews® Does

  • Sends patients an SMS text message with a HIPAA-secure link to a customizable patient satisfaction questionnaire immediately after an appointment
  • Aggregates responses into meaningful data points, displaying the information in an easy-to-understand web dashboard
  • Alerts administrators and clinicians of negative patient experiences in real-time to facilitate service recovery

How Q-Reviews® Can Help

  • Identifies problem areas in real-time so your team can instantly address and resolve concerns
  • Patient survey software automates data collection and analysis, saving time and allowing for more efficient staffing and smarter budgeting
  • Decreases external complaints on social media and builds your public brand