Archives: FAQs

Yes, absolutely. At the top right corner of the screen, click ‘Schedule A Demo’ and we will get back to you pronto to set up

Yes, absolutely. With over five years’ worth of experience and millions of text messages sent, our real-world data clearly demonstrate that patients in all socioeconomic

Yes, absolutely. With over five years’ worth of experience and millions of text messages sent, our real-world data clearly demonstrate that the Medicare population (age

Because of service recovery. All of our clients use a CMS-certified CAHPS survey vendor. Yet they all use us as well because of the real-time

The implementation cycle typically takes four weeks – from the first kick-off call until the go-live. The process includes design, configuration, installation, and training.

Through a combination of web-based seminars and onsite visits to your practice or facility.

First, our implementations team performs an in-depth discovery workflow analysis based on your current processes. We compile a comprehensive workflow design document to ensure that

Yes, absolutely. The software is designed with access control, user authentication for system access, audit and lineage reporting. Security documentation and servers are housed in

Our pricing is based on an annual subscription fee that is based on the number of patient encounters per year. Contact us for more information.