Our patient population is made up of mostly elderly people. Will they use your tool?

Yes, absolutely. With over five years’ worth of experience and millions of text messages sent, our real-world data clearly demonstrate that the Medicare population (age over 65 years) use smartphones to give feedback through our tool. This reflects the most recent Pew Internet data (2018): 95% of Americans have a cell phone and 77% of Americans have a smartphone.

COVID-19 Alert: For our existing clients wanting to send out COVID-19 related messages to your patients, click here
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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening