Ours is a mostly indigent patient population. Will they use your tool?

Yes, absolutely. With over five years’ worth of experience and millions of text messages sent, our real-world data clearly demonstrate that patients in all socioeconomic categories provide feedback via smartphones. For example, one of our longest-standing clients runs a community clinic with a large homeless population – these patients provide feedback via Q-Reviews. Again, please visit the most recent Pew Internet data on mobile device usage and demographics here.

COVID-19 Alert: For our existing clients wanting to send out COVID-19 related messages to your patients, click here
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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening