© 2019 Quality Reviews All rights reserved
TALES FROM THE TRENCHES: REAL TALK FROM SUCCESSFUL PATIENT EXPERIENCE PROFESSIONALS LEVERAGING DATA TO INSPIRE PATIENT LOYALTY
We’re going to share…
Enter your details to view this webinar
Kate Newbold joined Beacon Health System in 2017 as an Innovation Consultant. She has overseen the implementation of Quality Reviews’ product across Beacon at over 100 patient care sites, as well as through employee engagement and provider experience surveys. Prior to her work with Beacon, Kate earned her Ph.D. in Communications at Northwestern. She has consulted with companies across the Midwest in telecommunications, healthcare, publishing, and higher education.
Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.