Dispatches from the Frontline: A NYC Volunteer Physician's COVID Experience

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Sonni Mun, MD is a board-certified Internal Medicine physician and former Chief of Medical Services for the Palliative Care Service at Mount Sinai Hospital. Currently, the Vice President of Account Management at Quality Reviews, Sonni volunteered to treat patients at Mount Sinai Queens during the height of the Covid-19 pandemic in New York City.

  • During this interactive webinar, Sonni will discuss:
  • Why she decided to volunteer, and how she kept herself and her family safe
  • What it was like on the frontlines
  • How nurses and physicians coped with the surge in patients

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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening