Technological advances have made imaging procedures easier over the years. Wouldn’t it make sense for patient outreach and feedback to get an update as well? We help imaging centers improve the radiology experience across all imaging modalities.
Imaging centers are not immune to the impact that patient feedback can have on their bottom line. Inpatient hospital systems aren’t alone in needing to practice service recovery. The patient experience is increasingly becoming more important to the success of today’s outpatient care providers, as well. Our tool helps administrators respond to feedback in the context of imaging encounters which are distinct from other clinical settings. A timely response can make all the difference in patient retention.