Why should I use SMS text vs. email vs. snail mail / fax to communicate with patients?

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Why should I use SMS text vs. email vs. snail mail / fax to communicate with patients?

Why should I use SMS text vs. email vs. snail mail / fax to communicate with patients?

SMS text has a 98% open rate versus a 20% open rate for email.

While there will always be people who wish to be mailed paper, this method is declining in popularity due to its long transmission time (days), and lack of interactivity.

Regarding fax machines, the overwhelming majority of U.S. households do not own a fax machine. Fax as a method of patient communication is extinct.

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