Your best new patient is your existing patient. If patients have not been to your practice in over 18 months, they are considered dormant—lost to follow-up. Additionally, people are always searching for healthcare services making a new patient possible at any touchpoint. What insurance do you take? Are you open Saturdays? What are the backgrounds of your physicians?
These and other commonly asked questions are great opportunities to engage with prospective and dormant patients. Using Q Reach, a practice can reactivate inactive patients and help acquire new patients. Losing patients and failing to convert prospective patients negatively impacts clinical care and the bottom line of practice finances.
Transparency and access go hand-in-hand when successfully engaging patients. As a provider, the more information you give and the more questions you answer, the more likely you’ll be able to activate dormant patients and acquire new patients. With
more choices than ever, patients are searching for accessible, high-quality care making digital communications tools like Q Reach critical for building trust at the beginning of the care journey.
Transparency and access go hand-in-hand when successfully engaging patients. As a provider, the more information you give and the more questions you answer, the more likely you’ll be able to activate dormant patients and acquire new patients. With more choices than ever, patients are searching for accessible, high-quality care making digital communications tools like Q Reach critical for building trust at the beginning of the care journey.
(Any healthcare organization interested in acquiring and retaining patients)
Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with
experts who share their research and insights and our clients who have successfully improved patient experience and staff engagement.
Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with experts who share their research and insights and our clients who have successfully improved patient experience and staff engagement.
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