Reach
Drive Member & Patient Acquisition & Activation With Your Digital Front Door Solutions
With more options available than ever, creating digital front door solutions that helps you stand out from the crowd is critical. Q Reach helps healthcare organizations drive both member/patient acquisition and activation by highlighting physician reviews, facilitating customized mobile drip campaigns, and offering seamless patient scheduling.
Tap to Schedule a Demo41% of patients stated they would switch providers due to a poor digital experience
80% of healthcare consumers trust online reviews as much as personal recommendations
45% of patients 18 to 34 are not caught up on appointments or preventative services
The Challenge: Attracting & Activating Members & Patients in a Crowded Landscape
The rapid growth of ambulatory services, urgent care centers, and Medicare Advantage plans has resulted in increased competition for providers as well as payers. In order for them to meet member and patient acquisition goals, they must set their organization apart from the rest from the very beginning of the member/patient journey. In today’s tech-forward era, that journey starts with a digital experience — but too often, payers and providers of digital front door solutions aren’t nearly as welcoming as it should be.
Of course, member/patient acquisition is only one side of the coin. The other side is member/patient activation: making sure members and patients actually leverage your services. Patients and members often become dormant when they aren’t dealing with any immediate health concerns. But avoiding critical screenings, wellness checks, and preventive care is a recipe for health problems further down the line — which means worse health outcomes and higher costs for members/patients, providers, and payers alike.
The rapid growth of ambulatory services, urgent care centers, and Medicare Advantage plans has resulted in increased competition for providers as well as payers. In order for them to meet member and patient acquisition goals, they must set their organization apart from the rest from the very beginning of the member/patient journey. In today’s tech-forward era, that journey starts with a digital experience — but too often, payers and providers of digital front door solutions aren’t nearly as welcoming as they should be.
Of course, member/patient acquisition is only one side of the coin. The other side is member/patient activation: making sure members and patients actually leverage your services.
Patients and members often become dormant when they aren’t dealing with any immediate health concerns. But avoiding critical screenings, wellness checks, and preventive care is a recipe for health problems further down the line — which means worse health outcomes and higher costs for members/patients, providers, and payers alike.
The Solution: A Transparent, Compelling, & Engaging Digital Front Door
Transparency builds trust, and trust leads to loyalty. With Q Reach, you can increase transparency by showcasing authentic physician and hospital reviews on your website and making FAQs and other information readily available to patients and members — and subsequently attract them to your organization.
Q Reach also allows you to create targeted mobile drip campaigns with your audience. Whether you launch a campaign designed to attract prospective plan members during Open Enrollment or encourage at-risk patients to book a breast cancer screening, Q Reach can help you direct your audience toward the actions that lead to better health outcomes, lower costs, and higher revenue. It also facilitates patient scheduling via SMS text message — no app needed.
Transparency builds trust, and trust leads to loyalty. With Q Reach, you can increase transparency by showcasing authentic physician and hospital reviews on your website and making FAQs and other information readily available to patients and members — and subsequently attract them to your organization.
Q Reach also allows you to create targeted mobile drip campaigns with your audience. Whether you launch a campaign designed to attract prospective plan members during Open Enrollment or encourage at-risk patients to book a breast cancer screening, Q Reach can help you direct your audience toward the actions that lead to better health outcomes, lower costs, and higher revenue. It also facilitates patient scheduling via SMS text message — no app needed.
Who Uses Q Reach
- Hospitals & health systems
- Medicare Advantage plans
- Value-based care organizations
- Outpatient clinics
- Ambulatory surgery centers
- Urgent care centers
- IVF & other specialty clinics
(Any healthcare organization interested in acquiring and engaging patients)
Insights
Learn how to improve the member and patient experience through digital engagement with our library of resources. We offer actionable advice,
how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.
Learn how to improve the member and patient experience through digital engagement with our library of resources. We offer actionable advice, how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.
Webinars
Voice of the Consumer
America’s Top Health Systems
Rely On Q Reviews
Better Healthcare is One Tap Away
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