Patients and family members are often overwhelmed by their health challenges. On top of that, there’s an information deluge facing patients—medications, instructions, reminders—that can get lost in translation in the whirlwind of hospital admissions or doctors’ visits. Patients need simple, straightforward, and effective communication after an acute care
episode to understand their treatment plan, get their questions answered, and access relevant information about their care. In addition, providers are often blind to the experience they’re providing. By obtaining real-time feedback from patients, providers can identify problem areas immediately and instantly resolve any concerns.
Patients and family members are often overwhelmed by their health challenges. On top of that, there’s an information deluge facing patients—medications, instructions, reminders—that can get lost in translation in the whirlwind of hospital admissions or doctors’ visits. Patients need simple, straightforward, and effective communication after an acute care episode to understand their treatment plan, get their questions answered, and access relevant information about their care. In addition, providers are often blind to the experience they’re providing. By obtaining real-time feedback from patients, providers can identify problem areas immediately and instantly resolve any concerns.
By leveraging a healthcare organization’s existing technology infrastructure, Q Connect delivers critical communication in the immediate post-acute period, when patients are often confused, anxious, and unsure about their care. A lot can happen in 72 hours post-discharge. With a glance at the customizable web-based dashboard,
administrators and clinicians can gain meaningful insight into patient care and experience. Q Connect even alerts administrators and clinicians to pressing clinical concerns, highlighting real-time service recovery and clinical intervention opportunities. The sooner you identify a problem, the sooner you can resolve it.
By leveraging a healthcare organization’s existing technology infrastructure, Q Connect delivers critical communication in the immediate post-acute period, when patients are often confused, anxious, and unsure about their care. A lot can happen in 72 hours post-discharge. With a glance at the customizable web-based dashboard, administrators and clinicians can gain meaningful insight into patient care and experience. Q Connect even alerts administrators and clinicians to pressing clinical concerns, highlighting real-time service recovery and clinical intervention opportunities. The sooner you identify a problem, the sooner you can resolve it.
(Any healthcare organization interested in improving their patient experience)
Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with
experts who share their research and insights and our clients who have successfully improved patient experience and staff engagement.
Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with experts who share their research and insights and our clients who have successfully improved patient experience and staff engagement.
Schedule a Demo