We collect information that you voluntarily provide to us, [including but not limited to your name and contact details,] in the following ways:
We use your Personal Information to process and administer details of your registration, or, if you are party to a Subscription Agreement (as defined in the Terms of Service) your membership, to communicate with you, to provide you with opportunities, and to keep you up to date with new developments at Quality Reviews. We also use and analyze the information we collect (including your Personal Information) so that we can administer, support, improve and develop our business.
Quality Reviews may contact you using the Personal Information you voluntarily provide.
Quality Reviews is committed to keeping your Personal Information confidential. Quality Reviews does not sell, license, lease or otherwise disclose your Personal Information to any third party except as described in this Section or as required by law, or if we otherwise obtain your prior consent.
Since the beginning, our priority of providing industry-leading patient feedback software has guided us in the partnerships we form, services we provide, and team members we employ; and this is why we are confident in saying that we are the best partner when it comes to measuring performance on patient experience.
Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.