Why Us?

Founded in 2012 with the belief that there can be a better way for hospitals, outpatient clinics, and other healthcare facilities to manage and obtain real time patient feedback. Quality Reviews has been an industry leader in building proprietary software to help healthcare provider organizations capture and analyze real–time patient feedback.

Since the beginning, our priority of providing industry-leading patient feedback software has guided us in the partnerships we form, services we provide, and team members we employ; and this is why we are confident in saying that we are the best partner when it comes to measuring performance on patient experience.

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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening