@Home

Enhance Patient Outcomes with Digital Care Coordination at Home

Q @Home, a remote patient monitoring tool, helps healthcare providers and payers to expand their home care coordination across care transitions. This tool allows patients and members to manage their care from home using customizable, automated SMS messages. This leads to fewer hospital readmissions, better patient outcomes, and lower care costs.

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55% of ACOs either have or are considering remote digital technology for chronic care management

78% decrease in hospital readmission for congestive heart failure patients using digital care coordination platform

43% of patients say they value the convenience & efficiency of remote monitoring solutions

Q @Home, a remote patient monitoring tool, helps healthcare providers and payers to expand their home care coordination across care transitions. This tool allows patients and members
to manage their care from home using customizable, automated SMS messages. This leads to fewer hospital readmissions, better patient outcomes, and lower care costs.
Q @Home, a remote patient monitoring tool, helps healthcare providers and payers to expand their home care coordination across care transitions. This tool allows patients and members to manage their care from home using customizable, automated SMS messages. This leads to fewer hospital readmissions, better patient outcomes, and lower care costs.
Tap to Schedule a Demo

How Q @Home Can Help

  • Facilitate care coordination with a care management platform that aligns all stakeholders, ensuring no information gets lost between transitions of care
  • Save time & reduce administrative burden on care coordination staff with automated outreach
  • Lower the risk of adverse events with remote patient monitoring that gives payers & providers insight into the care journey, allowing them to intervene before issues escalate
  • Increase care plan adherence by sharing instructions, educational materials, reminders, & more via the channel patients & members already use every day: their mobile phones
  • Reduce missed appointments by screening patients & members for SDoH vulnerabilities & connecting them with resources to overcome those barriers
  • Improve HCAHPS & CMS metrics by offering scalable support to patients & members with chronic conditions
  • Maximize reimbursements & reduce the cost of care by providing care coordination that leads to better health outcomes
  • Facilitate care coordination with a care management platform that aligns all stakeholders, ensuring no information gets lost between transitions of care
  • Save time & reduce administrative burden on care coordination staff with automated outreach
  • Lower the risk of adverse events with remote patient monitoring that gives payers & providers insight into the care journey, allowing them to intervene before issues escalate
  • Increase care plan adherence by sharing instructions, educational materials, reminders, & more via the channel patients & members already use every day: their mobile phones
  • Reduce missed appointments by screening patients & members for SDoH vulnerabilities & connecting them with resources to overcome those barriers
  • Improve HCAHPS & CMS metrics by offering scalable support to patients & members with chronic conditions
  • Maximize reimbursements & reduce the cost of care by providing care coordination that leads to better health outcomes

Implement a Digital Channel to Optimize Care Coordination and Patient Transitions

Pain Management
mobile phones
Surgical Site Management
mobile phones
Success for Care at Home
mobile phones
Wellness Checks
mobile phones
Mobility
mobile phones
Setting Up for Success
mobile phones
Daily Management
mobile phones
SDoH
mobile phones

The Challenge: Limited Bandwidth for
At-Home Care Coordination

For individuals with chronic conditions, the majority of the care journey takes place outside of the site of care — making it critical for them to receive high-quality, ongoing at-home support. While care coordination teams aim to bridge this gap, they’re frequently assigned more members and patients than they can adequately assist. Add to that the complexity that comes with coordinating among multiple providers,

and critical care information often slips through the cracks.

As a result, patients lack the knowledge, resources, and encouragement they need to adhere to their care plan, while providers and payers lack insight into patients’ and members’ status. Over time, this can lead to adverse events, readmissions, and higher costs for all involved.

For individuals with chronic conditions, the majority of the care journey takes place outside of the site of care — making it critical for them to receive high-quality, ongoing at-home support. While care coordination teams aim to bridge this gap, they’re frequently assigned more members and patients than they can adequately assist. Add to that the complexity that comes with coordinating among multiple providers, and critical care information often slips through the cracks.

As a result, patients lack the knowledge, resources, and encouragement they need to adhere to their care plan, while providers and payers lack insight into patients’ and members’ status. Over time, this can lead to adverse events, readmissions, and higher costs for all involved.

The Solution: A Care Management Platform
That Amplifies Your Efforts

Q @Home offers payers and providers visibility into the at-home care journey of members and patients, as well as a clear line of communication with them. With its EHR integration capabilities, Q @Home easily incorporates into healthcare organizations’ existing workflows — making it a convenient, single source of truth across transitions of care.

Care coordination teams can supercharge their outreach efforts through automated, customizable messages containing instructions,

health questionnaires, educational resources, reminders, and more to patients and members via SMS text messages. Member and patient responses, meanwhile, are fed into an intuitive web-based dashboard that gives payers and providers insight into their progress and allows them to intervene when necessary.

With remote patient monitoring powered by Q @Home, payers and providers can proactively address issues before they escalate — enabling them to improve outcomes while driving down the cost of care.

Q @Home offers payers and providers visibility into the at-home care journey of members and patients, as well as a clear line of communication with them. With its EHR integration capabilities, Q @Home easily incorporates into healthcare organizations’ existing workflows — making it a convenient, single source of truth across transitions of care.

Care coordination teams can supercharge their outreach efforts through automated, customizable messages containing instructions, health questionnaires, educational resources, reminders, and more to patients and members via SMS text messages. Member and patient responses, meanwhile, are fed into an intuitive web-based dashboard that gives payers and providers insight into their progress and allows them to intervene when necessary.

With remote patient monitoring powered by Q @Home, payers and providers can proactively address issues before they escalate — enabling them to improve outcomes while driving down the cost of care.

Who Uses Q @Home

  • Hospitals and Health Systems
  • Medicare Advantage plans & other payers
  • Accountable care organizations and ACO REACH organizations
  • Value-based care organizations
  • Outpatient clinics
  • Ambulatory Surgery Centers

(Any healthcare organization interested in improving the at-home care experience)

Insights

Learn how to improve at-home care coordination with our library of resources. We offer actionable advice, how-to guides, and thought leadership content

designed to help you better engage with your audience and enhance the healthcare experience overall.

Learn how to improve at-home care coordination with our library of resources. We offer actionable advice, how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.

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