Healthcare Experience
Improvement
Q-Connect
Q-Connect has built service recovery solutions to allow your staff to respond to and address patients concerns...
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Q-Rounding
Q-Rounding® is designed to give patients a voice while in the hospital without increasing the workload on providers...
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Q-Engagement
Engaged employees are more productive - there is a correlation between happy employees and a positive patient experience...
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Q-Reminders
Patients communication preferences have dramatically shifted these last few years. Research shows that 90% of...
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Q-Notify
Healthcare organisations face the challenge of provide a safe environment for patients while delivering in-person...
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Q-Transparency
Healthcare consumerism is here to stay, and patients rely on the experiences of their peers to help make informed decisions...
Learn MoreWho We Help
Patient Experience Feedback Methods Made Simple. Just For You. Q-Reviews® suite of solutions
allows you to get real-time patient feedback, manage service record
Hospitals / Health Systems
Outpatient Clinics
Ambulatory Surgery Centers
Imaging Centers
Urgent Care Centers
Telehealth
Pharmacies
Nurses
America's Top Health Systems
Rely On Quality Reviews
Client
Testimonials
“More traditional surveys take weeks to administer and while they provide valuable information, they do not resolve the issue of simply listening to how our patients feel at the ...Read More
Larry McReynolds
NYU Family Health Centers President“Service recovery and patient loyalty is a major focus point for the organization, so Q-Reviews has become the way we look at patient loyalty for Immediate Care. In Immediate Car...Read More
Katie Lammie
Director, Medical Group Operations, NorthShore University HealthSystem“Quality Reviews' real-time feedback tool helps us focus on delivering compassion and empathy during our patients' fertility journey. For any healthcare organization who takes pa...Read More
Alan Copperman, MD, FACOG
Founder and Medical Director, RMA of New York“We're delighted by the instant feedback, which gives us the ability to act right away. The Quality Reviews team is extremely responsive - should any issues arise, they're on it ...Read More
Mark Kobe, RN MPA
Chief Nursing Officer, Sonoma Valley Hospital, Sonoma, CAOur patients deserve to have their voices heard, and this tool gives us the ability to not only listen to, but also improve patients’ experience in real-time. This tool helps us ...Read More
Lori Turner
Former Chief Marketing, Innovation, and Customer Experience Officer, Beacon Health System, South Bend, IN“While HSS has maintained a strong leadership position in the delivery of specialized orthopedic and rheumatologic care, we are also enthusiastic about continuously working to el...Read More
Mark Angelo
Former Vice President of Innovation and Business Development, Hospital For Special SurgeryQuality Reviews is providing a level of transparency, in real time, that we've never had before. Frontline staff and even leaders outside of the patient experience department neede...Read More
Michele Pirkle MBA, CPXP
Executive Director, Patient and Family Experience @Grady HealthPatient Encounters
Minutes Median Response Time
Of The Top 35 Hospitals are Clients
Up Coming Events
Please join us for upcoming virtual and in-person events
6th Annual Patient Experience Symposium
Leading Edge Strategies to Create, Enhance and Elevate the Patient Experience
Register Now
