“While HSS has maintained a strong leadership position in the delivery of specialized orthopedic and rheumatologic care, we are also enthusiastic about continuously working to elevate the patient experience. Q-Reviews helps us d {...}

“Our patients deserve to have their voices heard, and this tool gives us the ability to not only listen to, but also improve patients’ experience in real-time. This tool helps us achieve our overarching goal of making Beacon a {...}

“We're delighted by the instant feedback, which gives us the ability to act right away. The Quality Reviews team is extremely responsive - should any issues arise, they're on it right away.” {...}

“Quality Reviews' real-time feedback tool helps us focus on delivering compassion and empathy during our patients' fertility journey. For any healthcare organization who takes patient experience seriously, using this tool is gam {...}

“Service recovery and patient loyalty is a major focus point for the organization, so Q-Reviews has become the way we look at patient loyalty for Immediate Care. In Immediate Care, we are first-impression makers for the organiza {...}

“More traditional surveys take weeks to administer and while they provide valuable information, they do not resolve the issue of simply listening to how our patients feel at the point of care or shortly thereafter” {...}

“Q-Reviews has revolutionized the way in which we perform service recovery with patients who visit our hospital’s emergency room or ambulatory sites. Additionally, the information we receive on a daily basis allows us to bette {...}

“Quality Reviews, Inc. is an essential partner ensuring our highest levels of patient care and satisfaction. They are an innovative and responsive team. They are BEST-IN-CLASS!” {...}

“Our patients are critical to our success, so we wanted a solution that would offer us insights into their experience at our organization. We have been really happy with our decision to use the Q Reviews real-time feedback tool {...}

“We are incredibly passionate about patient satisfaction and service recovery at our clinic. When we decided to work with Q-Reviews, we made both things happen quickly. The platform is simple to use, and the delivery and customi {...}

“We absolutely love the Quality Reviews platform! QReviews allows us to get real time feedback from our patients regarding where we are excelling as a center and where we can use improvement. It allows us to identify trends, sho {...}