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A Better Healthcare Experience Is One Click Away

An End-to-End Patient Engagement Platform for Payers & Providers

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The Digital Health Strategy for value based care

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Imagine a seamless, intuitive way to engage with your patients and members at any stage in their unique care journey, all through a communication channel they already use on a daily basis. At Quality Reviews®, we went beyond imagining it — we built it. Our digital member and patient engagement platform helps healthcare organizations identify the needs of and deliver information to patients and members from the pre-appointment stage to home care and beyond.

Tap for Our Solutions

By connecting healthcare users, providers, and payers through approachable, easy-to-use patient engagement solutions, Q Reviews helps organizations meet and support patients and members when and where they need it — resulting in a better healthcare experience for all.

Imagine a seamless, intuitive way to engage with your patients and members at any stage in their unique care journey, all through a communication channel they already use on a daily basis. At Quality Reviews®, we went beyond imagining it — we built it. Our digital member and patient engagement platform helps healthcare organizations identify the needs of and deliver information to patients and members from the pre-appointment stage to home care and beyond.By connecting healthcare users, providers, and payers through approachable, easy-to-use patient engagement solutions, Q Reviews helps organizations meet and support patients and members when and where they need it — resulting in a better healthcare experience for all.

Learn More About Our Solutions
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Achieve Real-Time Engagement Throughout the Member & Patient Journey

Communication in healthcare has traditionally relied on patient portals , phone calls, emails, and physical mail — but these channels often have low engagement rates. Smartphone use, however, is ubiquitous today. According to Pew Research, 97% of Americans own a mobile device. Moreover, 60% of people leverage their phones to manage their health.

By connecting with patients, members, and employees via SMS, providers and payers can meet their audiences where they already are — on their phones. Q Reviews’ patient engagement platform offers a suite of member and patient engagement solutions, allowing providers and payers to optimize the care journey in real time before, during, and after visits and stays.

Communication in healthcare has traditionally relied on patient portals, phone calls, emails, and physical mail — but these channels often have low engagement rates. Smartphone use, however, is ubiquitous today. According to Pew Research, 97% of Americans own a mobile device. Moreover, 60% of people leverage their phones to manage their health. By connecting with patients, members, and employees via SMS, providers and payers can meet their audiences where they already are — on their phones. Q Reviews’ patient engagement platform offers a suite of member and patient engagement solutions, allowing providers and payers to optimize the care journey in real time before, during, and after visits and stays.

Start Conversations that Improve Care Delivery

Our real-time engagement solutions allow staff to take action for patients remotely, safely, and accurately at the right time.

Provider and payer organizations successfully launch and build a digital front door experience that will differentiate them from other healthcare competitors. Organizations can initiate the patient or member care journey experience through a digital channel to help them navigate their healthcare options with trust.

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Reduce patient and family member anxiety ahead of their appointment. Deliver and automate safer, more effective pre-visit instructions and appointment reminders to help patients and family members navigate their care journey.

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Q Rounding aggregates patient feedback in an easy-to-interpret web dashboard so providers can take action before the patient is discharged, guaranteeing a positive inpatient experience.

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Q Connect guides and supports the patient throughout post-acute care— focusing on the first 48-72 hours—while letting providers obtain real-time patient feedback to inform service recovery immediately after an outpatient visit.

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Manage care for patients and members while they are at home. Assist family members who serve as caregivers. By messaging patients important reminders, instructions, and educational materials, providers can help improve outcomes with Q @Home while driving down the cost of care.

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Q Employee gives healthcare providers and staff a voice, allowing leadership to mitigate burnout and turnover, and identify opportunities to improve working conditions, which translates to better patient care.

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Drive Long-Term Engagement Through Simple, Flexible, & Personalized Digital Communications

Q Reviews’ patient engagement solutions deliver real-time insights across the member and patient journey to improve patient experience and boost member engagement.

Q Reach

Create a welcoming digital front door to boost trust, discoverability, & activation

Q Notify

Send automated pre-visit instructions, notifications, & reminders to reduce no-shows & properly prepare patients

Q Rounding

Identify & address patient needs, requests, & safety issues in real-time to improve patient satisfaction

Q Connect

Provide care program notifications, education, & feedback to reduce readmissions & increase care plan adherence

Q @Home

Scale care coordination efforts to effectively manage post-visit & at-home care

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Discoverability

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Pre-Visit

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Getting Care

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Follow-Up

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Care at Home

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Q Employee

Measure employee engagement & identify opportunities to improve retention, mitigate burnout, & reduce turnover

Employee Engagement

Drive Long-Term Engagement Through Simple, Flexible, & Personalized Digital Communications

Q Reviews’ patient engagement solutions deliver real-time insights across the member and patient journey to improve patient experience and boost member engagement.

Q Reach

Create a welcoming digital front door to boost trust, discoverability, & activation

Q Notify

Send automated pre-visit instructions, notifications, & reminders to reduce no-shows & properly prepare patients

Q Rounding

Identify & address patient needs, requests, & safety issues in real-time to improve patient satisfaction

Q Connect

Provide care program notifications, education, & feedback to reduce readmissions & increase care plan adherence

Q @Home

Scale care coordination efforts to effectively manage post-visit & at-home care

Discoverability
Pre-Visit
Getting Care
Follow-Up
Care at Home
Employee Engagement
Q Employee

Measure employee engagement & identify opportunities to improve retention, mitigate burnout, & reduce turnover

Who We Help

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Patient Engagement Platform

All organizations benefit from quick, clear, and convenient communication. At Q-Reviews, a patient engagement platform, we make engaging with staff and patients simpler for the following groups:

Healthcare Providers

Value-Based Organizations

Payers

Physician Groups

IVF Clinics

Client Testimonials

Client Testimonials

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Patient Encounters

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of the Top 35 Hospitals are Clients

Member & Patient Engagement Insights

Learn how to improve the patient experience and better engage members with our library of resources. We offer practical advice,

how-to guides, and thought leadership content that can help you enhance communication in healthcare and provide a better overall healthcare experience.

Learn how to improve the patient experience and better engage members with our library of resources. We offer practical advice, how-to guides, and thought leadership content that can help you enhance communication in healthcare and provide a better overall healthcare experience.

America’s Top Health Systems
Rely On Q Reviews

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Better Healthcare is One Tap Away

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