Real Time Patient Feedback

Q-Reviews® is a real-time digital platform.

Healthcare Experience
Improvement

Q-Connect

Q-Connect

Q-Connect has built service recovery solutions to allow your staff to respond to and address patients concerns...

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Q-Rounding

Q-Rounding

Q-Rounding® is designed to give patients a voice while in the hospital without increasing the workload on providers...

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Q-Engagement

Q-Engagement

Engaged employees are more productive - there is a correlation between happy employees and a positive patient experience...

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Q-Reminders

Q-Reminders

Patients communication preferences have dramatically shifted these last few years. Research shows that 90% of...

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Q-Notify

Q-Notify

Healthcare organisations face the challenge of provide a safe environment for patients while delivering in-person...

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Q-Transparency

Q-Transparency

Healthcare consumerism is here to stay, and patients rely on the experiences of their peers to help make informed decisions...

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Who We Help

Patient Experience Feedback Methods Made Simple. Just For You. Q-Reviews® suite of solutions
allows you to get real-time patient feedback, manage service record

Hospitals / Health Systems

Hospitals / Health Systems

Outpatient Clinics

Outpatient Clinics

Ambulatory Surgery Centers

Ambulatory Surgery Centers

Imaging Centers

Imaging Centers

Urgent Care Centers

Urgent Care Centers

Telehealth

Telehealth

Pharmacies

Pharmacies

Nurses

Nurses

Client
Testimonials

“More traditional surveys take weeks to administer and while they provide valuable information, they do not resolve the issue of simply listening to how our patients feel at the ...Read More

Larry McReynolds

Larry McReynolds

NYU Family Health Centers President

“Service recovery and patient loyalty is a major focus point for the organization, so Q-Reviews has become the way we look at patient loyalty for Immediate Care. In Immediate Car...Read More

Katie Lammie

Director, Medical Group Operations, NorthShore University HealthSystem

“Quality Reviews' real-time feedback tool helps us focus on delivering compassion and empathy during our patients' fertility journey. For any healthcare organization who takes pa...Read More

Alan Copperman, MD, FACOG

Alan Copperman, MD, FACOG

Founder and Medical Director, RMA of New York

“We're delighted by the instant feedback, which gives us the ability to act right away. The Quality Reviews team is extremely responsive - should any issues arise, they're on it ...Read More

Mark Kobe, RN MPA

Mark Kobe, RN MPA

Chief Nursing Officer, Sonoma Valley Hospital, Sonoma, CA

Our patients deserve to have their voices heard, and this tool gives us the ability to not only listen to, but also improve patients’ experience in real-time. This tool helps us ...Read More

Lori Turner

Lori Turner

Former Chief Marketing, Innovation, and Customer Experience Officer, Beacon Health System, South Bend, IN

“While HSS has maintained a strong leadership position in the delivery of specialized orthopedic and rheumatologic care, we are also enthusiastic about continuously working to el...Read More

Mark Angelo

Former Vice President of Innovation and Business Development, Hospital For Special Surgery

Quality Reviews is providing a level of transparency, in real time, that we've never had before. Frontline staff and even leaders outside of the patient experience department neede...Read More

Michele Pirkle MBA, CPXP

Michele Pirkle MBA, CPXP

Executive Director, Patient and Family Experience @Grady Health
21M

Patient Encounters

30

Minutes Median Response Time

10

Of The Top 35 Hospitals are Clients

Up Coming Events

Please join us for upcoming virtual and in-person events

September 19, 2022 To September 21, 2022

6th Annual Patient Experience Symposium

Leading Edge Strategies to Create, Enhance and Elevate the Patient Experience

Register Now