2026 IVF Employee Experience Report

Your Staff Already Published Their Exit Interview. Every Candidate Read It Before You Did.
Every fertility practice measures what its patients think. Almost none measure what its own staff think — even though the same people produce both experiences. We analyzed public reviews to understand the workforce experience.
| 3.01 Sector Average Employer Rating |
−0.79 Stars lost since 2018 |
27.2% Percentage of 1-star reviews |
There is no middle.
Almost exactly as many employees rate their fertility employer the lowest possible score as rate it the highest. 41.6% are detractors and 42.0% are promoters. That means the sector average of 3.01 describes almost nobody’s actual experience. If you are managing to the average, you are managing to a number that does not exist inside your building.
How employees rate their employer:
- 1 star — 27.2%
- 2 stars — 14.4%
- 3 stars — 16.4%
- 4 stars — 14.7%
- 5 stars — 27.3%
INSIDE YOU’LL DISCOVER:
- Where the sector actually sits — the full 1-to-5 distribution across every public U.S. fertility employer review, and why the average hides two opposite workforces
- The five-tier benchmark table — top 10%, top 25%, middle 50%, bottom 25% and bottom 10% average ratings, so you can place your own practice on the curve
- Seven years of decline, year by year — average employer rating from 2016 to 2025, including the 3.52 peak and the four consecutive years of drop that followed
- Why scale isn’t the answer — multi-site networks average 3.02, independents 2.97; a 0.05-star difference despite budget, HR infrastructure, and PE backing
- The theme in 61.5% of negative reviews — what’s driving employee departure and why most engagement spend is aimed somewhere else entirely
- The leadership blind spot, quantified — how far above front-line staff leaders rate the same workplace, and what that does to survey design
- The asymmetric signal behavior — a single behavior raised in 14.2% of negative reviews and 0.4% of positive ones
- What top performers score — what the highest-rated fertility employer in America actually scores and how reachable it is