Stupid Gone Viral: When Science and Reality Collide – A Discussion with Kathy Scott, PhD

We are excited to interview Kathy Scott, Ph.D., Co-author of Stupid Gone Viral: When Science and Reality Collide. In this wide-ranging discussion on leadership transformation, we delve into the L3 Leadership Model on which this book is centered and cover some themes in the book including:

• Create mental models to gain confidence in your abilities
• Balance work with humor and grace
• Experience a quantum leap in your influence and effectiveness
• Become more holistic – enriching your body, mind, and spirit
• Appreciate the importance of a supportive network

We also focus on Kathy’s work in healthcare innovation, specifically helping healthcare organizations with performance improvement, transformation, and turnarounds, and the importance of leadership in these challenging times.

Insights

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with

experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Bridging the Gap: Patient Expectations vs. Experience in Healthcare

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Stupid Gone Viral: When Science and Reality Collide – A Discussion with Kathy Scott, PhD

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Insights

How Texting Can Help You Enhance the Patient Experience

Redefining Real-Time Feedback in Healthcare

Bridging the Gap: Patient Expectations vs. Experience in Healthcare