The Digital Front Door: Improving Healthcare Access and Pre-Arrival Journey

Edward Shin, MD

CEO and Co-Founder

Abraham Warshaw, MD

SVP, Chef Medical Officer

Kate Newbold, PhD

Director, Digital Design & Customer Experlence

Rich Clough, MBA

Senlor Manager

Edward Shin, MD

CEO and Co-Founder

Abraham Warshaw, MD

SVP, Chef Medical Officer

Kate Newbold, PhD

Director, Digital Design & Customer Experlence

Rich Clough, MBA

Senlor Manager

Why Watch this Webinar:

As the healthcare industry continues to undergo digital transformation, healthcare organizations have the opportunity to address and improve access to care, while ensuring positive experience for patients. With the continued rise of consumerism, patients and family members are looking for additional channels to search, find, and access care. This accelerates the pressure for healthcare organizations to adopt digital solutions to make the pre-arrival journey, especially the stages of discoverability and pre-arrival, frictionless.

Who Should Watch the Webinar:

CIOs/CTOs/CMIOs
Digital Health Leaders
Ambulatory Care Leaders
Marketing Teams
Operations Leaders
Rev Cycle Operators

What Can Be Learned from this Webinar:

Why access remains a challenge for healthcare organizations
What patients want in terms of discovering, booking, and accessing care
Digital front-door strategies to improve healthcare providers’ ability to provide seamless access for patients
Best practices on how to improve the pre-arrival experience for patients and caregivers
How to reduce no-show rates and same-day cancellations, without having patient experience suffer

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Insights

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with

experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Bridging the Gap: Patient Expectations vs. Experience in Healthcare

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The Digital Front Door: Improving Healthcare Access and Pre-Arrival Journey

Why Watch this Webinar:

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What Can Be Learned from this Webinar:

Insights

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Bridging the Gap: Patient Expectations vs. Experience in Healthcare