Digital Health’s Role in Improving Member Engagement In Medicare Advantage and Medicaid

Edward Shin, MD

Edward Shin, MD

CEO and Co-Founder

 Sachin Jain, MD, MBA

Sachin Jain, MD, MBA

CEO of SCAN Health Plan

In this engaging webinar, Sachin Jain, MD MBA, CEO of SCAN Health Plan, delves into the evolving landscape of Medicare Advantage (MA), highlighting the program’s challenges and opportunities for improvement. With an emphasis on digital health engagement and patient-centered care, Jain discusses the importance of integrating digital solutions across the patient journey to enhance engagement and outcomes. He critiques current MA practices, proposes reforms for Medicare Advantage, and stresses the need for health plans to adopt a more proactive, patient-focused approach. Jain’s insights offer a forward-looking perspective on making MA more responsive and beneficial to its members, underscoring the critical role of digital innovation and patient-centric strategies in transforming healthcare delivery.

Register for our informative webinar now!

Who Should Watch the Webinar:

  • Health Plan Leaders
  • Medicare Advantage C-Suite Leaders
  • Member Engagement and Experience Leaders
  • Network Leaders
  • Payer/Provider Relations Operators
  • Digital Health Innovators

What Can Be Learned from this Webinar:

  • Challenges that Medicare Advantage plans face that can be alleviated through digital solutions
  • Biggest up and night issues for Medicare Advantage and Medicaid
  • How should plans approach and redefine engagement with their members
  • Where technology fits into the current clinical and operational workflows
  • How plans should introduce digital tools for their member engagement strategies
  • Impact of digital engagement on STAR Ratings and MLR
  • How digital engagement tools can close care gaps
  • Understanding how digital communication can improve member engagement and retention

Insights

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with

experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.