Impact of Telemedicine on Patient Satisfaction and Perceptions of Care Quality in Radiation Oncology
With Covid-19 acutely shifting care episodes from in-person to virtual, Memorial Sloan Kettering Cancer Center’s Radiation Oncology Department studied their patients’ perceptions of care using telemedicine.
Using Quality Reviews’ real-time patient feedback tool, Q-Reviews®, Memorial Sloan Kettering Cancer Center was able to survey 1077 patients divided into two groups (in-person vs. telemedicine) to assess patients’ perception of care.
Published in the Journal of the National Comprehensive Cancer Care Network on January 4, 2021, this study offers compelling data on the positive impact of telemedicine in delivering care to radiation oncology patients.
Jill Yarberry
VP Patient EngagementJill has 20 years’ experience in healthcare business development and operations. Prior to joining Quality Reviews®, Jill worked in the healthcare industry where she has been responsible for developing and implementing the sales strategy, market research, and business development to meet and exceed sales growth projections.