The Platform
An End-to-End Digital Health Engagement Platform that Covers the Entire Care Journey
Our intuitive digital engagement platform encompasses solutions that map to each discreet point along the care journey. From generating awareness of medical and healthcare services to point-of-care instructions, reminders, and education material, our platform enables patients / members to engage with their providers through the use of intuitive, smartphone-based communications.
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Provider and payer organizations successfully launch and build a digital front door experience that will differentiate them from other healthcare competitors. Organizations can initiate the patient or member care journey experience through a digital channel to help them navigate their healthcare options with trust.
Reduce patient and family member anxiety ahead of their appointment. Deliver and automate safer, more effective pre-visit instructions and appointment reminders to help patients and family members navigate their care journey.
Q Visit aggregates patient feedback in an easy-to-interpret web dashboard so providers can take action before the patient is discharged, guaranteeing a positive inpatient experience.
Q Connect guides and supports the patient throughout post-acute care— focusing on the first 48-72 hours—while letting providers obtain real-time patient feedback to inform service recovery immediately after an outpatient visit.
Manage care for patients and members while they are at home. Assist family members who serve as caregivers. By messaging patients important reminders, instructions, and educational materials, providers can help improve outcomes with Q @Home while driving down the cost of care.
Q Employee gives healthcare providers and staff a voice, allowing leadership to mitigate burnout and turnover, and identify opportunities to improve working conditions, which translates to better patient care.
Engagement Dashboard to Ensure Movement Through the Care Pathway
Within the Q Reviews digital engagement platform are dashboards that help healthcare providers, care coordinators, and other health professionals track and manage their patients through customized care pathways and workflows. Realizing that no two
patients are the same and that no two care pathways are the same, we have built a flexible dashboard environment that surfaces information, alerts, and workflow triggers that reflect each healthcare organization’s clinical and operational priorities.
Within the Q Reviews digital engagement platform are dashboards that help healthcare providers, care coordinators, and other health professionals track and manage their patients through customized care pathways and workflows. Realizing that no two patients are the same and that no two care pathways are the same, we have built a flexible dashboard environment that surfaces information, alerts, and workflow triggers that reflect each healthcare organization’s clinical and operational priorities.
Service Recovery
Because the data that we generate is real-time, we have built service recovery tools and functionality into our dashboards to ensure that actionable data is actually acted upon. As the saying goes, an ounce of prevention is worth a pound of cure, our service recovery
tools help healthcare providers identify rising risk before it becomes an acute, larger problem. These service recovery tools give providers the ability to intervene earlier and pre-empt clinical complications arising from patient non-adherence or lack of access to care.
Because the data that we generate is real-time, we have built service recovery tools and functionality into our dashboards to ensure that actionable data is actually acted upon. As the saying goes, an ounce of prevention is worth a pound of cure, our service recovery tools help healthcare providers identify rising risk before it becomes an acute, larger problem. These service recovery tools give providers the ability to intervene earlier and pre-empt clinical complications arising from patient non-adherence or lack of access to care.
Analytics Dashboard
What good is data if you can’t understand it. With ongoing input from our clients, we have built analytics and reporting tools that dig deep into the raw data and surface meaningful and relevant data. From customizing reports to configuring dashboard views to meet
each unique client’s priorities, our analytics and reporting dashboard offer tools to ensure that our clients access the data they need when they need it. Client users can download and share these reports with colleagues so that their data don’t sit within walled-off silos.
What good is data if you can’t understand it. With ongoing input from our clients, we have built analytics and reporting tools that dig deep into the raw data and surface meaningful and relevant data. From customizing reports to configuring dashboard views to meet each unique client’s priorities, our analytics and reporting dashboard offer tools to ensure that our clients access the data they need when they need it. Client users can download and share these reports with colleagues so that their data don’t sit within walled-off silos.
Better Healthcare is One Tap Away
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