Facilitating the Right Care When Patients Need It
Real-Time Digital Health Engagement to Manage the Patient Journey
For over 10 years, we have studied human behavior. At Q Reviews, we bridge the digital engagement gap for providers and payers—and their patients and members —through user-friendly communication tools to make the last mile of healthcare delivery the best. By accessing electronic medical records, tapping complex data
systems, and connecting fragmented tech solutions, we create simple, bite- size information for patients and members to easily access and engage with their healthcare providers and services. We believe that the healthcare journey can and should be effortless every step of the way.
For over 10 years, we have studied human behavior. At Q Reviews, we bridge the digital engagement gap for providers and payers—and their patients and members —through user-friendly communication tools to make the last mile of healthcare delivery the best. By accessing electronic medical records, tapping complex data systems, and connecting fragmented tech solutions, we create simple, bite- size information for patients and members to easily access and engage with their healthcare providers and services. We believe that the healthcare journey can and should be effortless every step of the way.
We help the helpers.
Of course, without healthcare providers —nurses, doctors, and allied health professionals—patients would not get very far on their journey. We recognize the importance of provider and staff well- being in the overall healthcare experience. Our solutions are designed to
fit into current clinical and administrative workflows, without increasing workloads and decreasing automatic processes, to increase employee engagement. We have included solutions to help providers and staff advocate for their patients and themselves.
Of course, without healthcare providers —nurses, doctors, and allied health professionals—patients would not get very far on their journey. We recognize the importance of provider and staff well- being in the overall healthcare experience. Our solutions are designed to fit into current clinical and administrative workflows, without increasing workloads and decreasing automatic processes, to increase employee engagement. We have included solutions to help providers and staff advocate for their patients and themselves.
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Automate Outreach with Pre- Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Discoverability
Pre-Visit
Getting Care
Follow-Up
Care at Home
Measure Employee Engagement and Identify Opportunities to Improve Retention, Mitigate Burnout, Reduce Turnover, and Boost Employee Wellness
Employee Engagement
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Automate Outreach with Pre- Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Measure Employee Engagement and Identify Opportunities to Improve Retention, Mitigate Burnout, Reduce Turnover, and Boost Employee Wellness
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Discoverability
Automate Outreach with Pre- Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Pre-Visit
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Getting Care
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Follow-Up
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Care at Home
Measure Employee Engagement and Identify Opportunities to Improve Retention, Mitigate Burnout, Reduce Turnover, and Boost Employee Wellness
Employee Engagement
Full-Service to Standalone Digital Engagement Solutions
Our digital engagement platform mirrors each step of the care journey for patients, members, and healthcare workers. We’ve designed our product offerings to work as one unified platform or standalone solution. The bottom line: We can meet providers and payers on their digital health journey,
whether they’re just beginning or need comprehensive support across the care continuum. We are not in the business of adding to your technical debt and stack of solutions. We make sure to align to your organization’s IT, digital, and telehealth strategies.
Our digital engagement platform mirrors each step of the care journey for patients, members, and healthcare workers. We’ve designed our product offerings to work as one unified platform or standalone solution. The bottom line: We can meet providers and payers on their digital health journey, whether they’re just beginning or need comprehensive support across the care continuum. We are not in the business of adding to your technical debt and stack of solutions. We make sure to align to your organization’s IT, digital, and telehealth strategies.
Reach
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Engagement starts with a digital experience—online. During a post- COVID world, patients and members are looking for providers and payers to stay proactively connected to their needs,
whether scheduling or searching for services. Q Reach empowers providers and payers to initiate engagement with patients and members using a simple solution for their most urgent needs.
Engagement starts with a digital experience—online. During a post- COVID world, patients and members are looking for providers and payers to stay proactively connected to their needs, whether scheduling or searching for services. Q Reach empowers providers and payers to initiate engagement with patients and members using a simple solution for their most urgent needs.
Tap for More
Notify
Automate Outreach with Pre-Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Engagement prior to a procedure, visit,
admission, or appointment is pivotal for
patients to have an empathetic
experience and reduced anxiety. Q
Notify helps providers and payers send
out clear, simple messages to ensure
that the patient has a stress-free
experience by gaining information on the
who, what, where, and when of their visit
before their visit.
Engagement prior to a procedure, visit, admission, or appointment is pivotal for patients to have an empathetic experience and reduced anxiety. Q Notify helps providers and payers send out clear, simple messages to ensure that the patient has a stress-free experience by gaining information on the who, what, where, and when of their visit before their visit.
Tap for MoreRounding
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Engagement during a hospital stay is core to a patient’s care journey. Patients are looking for a safe, caring, supportive experience while their care needs are being met. Q Rounding immediately
addresses patients’ requests and needs, focusing staff effort on real-time service recovery and intelligent task routing during an inpatient stay.
Engagement during a hospital stay is core to a patient’s care journey. Patients are looking for a safe, caring, supportive experience while their care needs are being met. Q Rounding immediately addresses patients’ requests and needs, focusing staff effort on real-time service recovery and intelligent task routing during an inpatient stay.
Tap for MoreConnect
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Engage patients within 72 hours of leaving a site of care. The biggest triggers of readmissions and ED overutilization occur within the first 48 to 72 hours of discharge. Q Connect can
help strengthen discharge planning efforts by staying connected and having real-time visibility with patients and members as they continue their journey beyond the four walls.
Engage patients within 72 hours of leaving a site of care. The biggest triggers of readmissions and ED overutilization occur within the first 48 to 72 hours of discharge. Q Connect can help strengthen discharge planning efforts by staying connected and having real-time visibility with patients and members as they continue their journey beyond the four walls.
Tap for More
@Home
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Engaging patients and members for success as they transition to the longest and most critical part of their care journey—home. Empower patients to manage their care at home and give providers and payers visibility into the social challenges facing patients in their
homes and communities. Q @Home is a solution for organizations looking to deploy deviceless RPM to facilitate care at home by delivering ongoing care instructions to patients and their caregivers.
Engaging patients and members for success as they transition to the longest and most critical part of their care journey—home. Empower patients to manage their care at home and give providers and payers visibility into the social challenges facing patients in their homes and communities. Q @Home is a solution for organizations looking to deploy deviceless RPM to facilitate care at home by delivering ongoing care instructions to patients and their caregivers.
Tap for MoreEmployee
Regularly Engage with Staff to Lift Standards and Limit Turnover
Engage with your workforce from clinical to administrative roles, from leaders to the frontline support teams. Burnout challenges are not new to the healthcare industry, but now people want to see change. Q Employee identifies
opportunities to improve working conditions, deliver better patient care, and ultimately gives healthcare providers and staff a voice to mitigate burnout and turnover.
Engage with your workforce from clinical to administrative roles, from leaders to the frontline support teams. Burnout challenges are not new to the healthcare industry, but now people want to see change. Q Employee identifies opportunities to improve working conditions, deliver better patient care, and ultimately gives healthcare providers and staff a voice to mitigate burnout and turnover.
Tap for MoreFind a Solution That’s Right for You
Schedule a Demo