Facilitating the Right Care When Patients Need It
Real-Time Digital Member & Patient Engagement Solutions
At Quality Reviews, we bridge the digital engagement gap for both providers and their patients as well as payers and their members.
Our user-friendly, mobile-first patient engagement solutions and member engagement solutions facilitate instant communication between patients, providers, and payers — ultimately unifying the healthcare journey.
At Quality Reviews, we bridge the digital engagement gap for both providers and their patients as well as payers and their members. Our user-friendly, mobile-first patient engagement solutions and member engagement solutions facilitate instant communication between patients, providers, and payers — ultimately unifying the healthcare journey.
We help the helpers.
Our team’s clinical background has also allowed us to build tools that integrate into existing clinical and administrative workflows.
With our solutions, you can amplify your team’s impact while lightening their workload.
Our team’s clinical background has also allowed us to build tools that integrate into existing clinical and administrative workflows. With our solutions, you can amplify your team’s impact while lightening their workload.
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Automate Outreach with Pre- Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Discoverability
Pre-Visit
Getting Care
Follow-Up
Care at Home
Measure Employee Engagement and Identify Opportunities to Improve Retention, Mitigate Burnout, Reduce Turnover, and Boost Employee Wellness
Employee Engagement
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Automate Outreach with Pre- Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Measure Employee Engagement and Identify Opportunities to Improve Retention, Mitigate Burnout, Reduce Turnover, and Boost Employee Wellness
Expand Digital Front Door Efforts to Improve Provider Trust, Discoverability, and Patient Activation
Discoverability
Automate Outreach with Pre- Visit and Pre-Procedure Messaging, Notifications, and Reminders Before Arrival
Pre-Visit
Listen in Real-Time While Patients are in Your Care to Address Requests, Needs, and Safety Immediately
Getting Care
Reduce Readmissions and ED Utilization with Care Pathway Adherence through Care Program Notifications, Education, and Real-Time Feedback
Follow-Up
Scale Care Coordination to Effectively Manage Patients After their Visit and at Home
Care at Home
Measure Employee Engagement and Identify Opportunities to Improve Retention, Mitigate Burnout, Reduce Turnover, and Boost Employee Wellness
Employee Engagement
Full-Service or Standalone Patient & Member Engagement Solutions
We’ve built our digital patient engagement solutions and member engagement solutions to mirror each step of the care journey. You can choose between using standalone tools to solve specific challenges or leveraging our comprehensive suite to upgrade your overall patient and member experience. However you need help, we can provide custom offerings to meet you where we are.
As clinicians ourselves, we’ve seen firsthand how the wrong or incorrectly implemented tool can add to tech debt or overwhelm employees. By aligning to your organization’s clinical, administrative, and IT needs, however, we offer a seamless way to take your patient and member experience to the next level.
We’ve built our digital patient engagement solutions and member engagement solutions to mirror each step of the care journey. You can choose between using standalone tools to solve specific challenges or leveraging our comprehensive suite to upgrade your overall patient and member experience. However you need help, we can provide custom offerings to meet you where we are.
As clinicians ourselves, we’ve seen firsthand how the wrong or incorrectly implemented tool can add to tech debt or overwhelm employees. By aligning to your organization’s clinical, administrative, and IT needs, however, we offer a seamless way to take your patient and member experience to the next level.
Reach
Attract & Activate Patients & Members With Your Digital Front Door
In a digital-first world, engagement starts online. Q Reach helps providers and payers attract new patients and members by showcasing provider reviews
as well as activate them with customized mobile drip campaigns that drive them to book appointments and leverage services your organization offers.
In a digital-first world, engagement starts online. Q Reach helps providers and payers attract new patients and members by showcasing provider reviews as well as activate them with customized mobile drip campaigns that drive them to book appointments and leverage services your organization offers.
Learn More About Q Reach
Notify
Prep Patients & Members With Automated Pre-Visit Instructions, Notifications, & Reminders
Empathetically engaging with patients and members before a visit is key to reducing no-shows, improving adherence to instructions, and alleviating anxiety.
Q Notify helps providers and payers offer patients and members an interactive, engaging experience that gives them the who, what, where, and when of their visit before they even step foot in the door.
Empathetically engaging with patients and members before a visit is key to reducing no-shows, improving adherence to instructions, and alleviating anxiety. Q Notify helps providers and payers offer patients and members an interactive, engaging experience that gives them the who, what, where, and when of their visit before they even step foot in the door.
Learn More About Q NotifyVisit
Improve Inpatient Experience & Outcomes With Immediate Feedback
A provider’s ability to rapidly discover and act on patient feedback during inpatient stays isn’t just a matter of patient satisfaction — often, it’s a matter of patient safety.
Q Visit gives patients a voice, offering them a quick and easy way to relay feedback to staff. With real-time turnaround and intelligent task-routing capabilities, staff can concentrate their efforts on where they’re needed most.
A provider’s ability to rapidly discover and act on patient feedback during inpatient stays isn’t just a matter of patient satisfaction — often, it’s a matter of patient safety. Q Visit gives patients a voice, offering them a quick and easy way to relay feedback to staff. With real-time turnaround and intelligent task-routing capabilities, staff can concentrate their efforts on where they’re needed most.
Learn More About Q VisitConnect
Increase Patient & Member Satisfaction With Actionable, Real-Time Surveys
Acting on feedback is the key to upleveling your patient and member experience — but most traditional survey methods don’t give you that data until it’s too late to do anything about it.
With Q Connect, providers and payers can instantly send surveys and receive responses, allowing them to identify opportunity areas and perform service recovery as soon as issues arise.
Acting on feedback is the key to upleveling your patient and member experience — but most traditional survey methods don’t give you that data until it’s too late to do anything about it. With Q Connect, providers and payers can instantly send surveys and receive responses, allowing them to identify opportunity areas and perform service recovery as soon as issues arise.
Learn More About Q Connect
@Home
Effectively Manage At-Home Care By Scaling Care Coordination Efforts
For high-risk patients and members or those with chronic conditions, the longest and most critical part of their care journey takes place at home. Q @Home, our deviceless RPM solution, serves as a single source of truth
and communication platform for all parties involved in the healthcare journey. With visibility into patients’ and members’ challenges and needs, providers and payers can deliver ongoing, effective instructions to them and their caregivers.
For high-risk patients and members or those with chronic conditions, the longest and most critical part of their care journey takes place at home. Q @Home, our deviceless RPM solution, serves as a single source of truth and communication platform for all parties involved in the healthcare journey. With visibility into patients’ and members’ challenges and needs, providers and payers can deliver ongoing, effective instructions to them and their caregivers.
Learn More About Q @HomeEmployee
Reduce Burnout & Turnover By Regularly Engaging With Your Staff
While high rates of employee burnout and turnover aren’t new to the healthcare industry, they have been increasing in recent years. Q Employee offers both a survey tool to help healthcare leadership identify improvement areas
and a digital internal communication platform for ongoing engagement — allowing them to improve the patient and employee experiences while reducing burnout and turnover.
While high rates of employee burnout and turnover aren’t new to the healthcare industry, they have been increasing in recent years. Q Employee offers both a survey tool to help healthcare leadership identify improvement areas and a digital internal communication platform for ongoing engagement — allowing them to improve the patient and employee experiences while reducing burnout and turnover.
Learn More About Q EmployeeInsights
Learn how to improve the member and patient experience through digital engagement with our library of resources. We offer actionable advice,
how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.
Learn how to improve the member and patient experience through digital engagement with our library of resources. We offer actionable advice, how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.
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