Measuring the patient experience
Do you know how much is riding on your organization’s HCAHPS score, or even how to use it? Find out how to measure the patient experience to improve patient retention and customer service with the help of this score.
Do you know how much is riding on your organization’s HCAHPS score, or even how to use it? Find out how to measure the patient experience to improve patient retention and customer service with the help of this score.