New York-Presbyterian’s COVID Experience: A Conversation with Rick Evans, Chief Experience Officer

At the height of New York City’s COVID-19 pandemic, New York-Presbyterian Hospital was one of the hardest-hit health systems in the city. Since then, New York-Presbyterian has emerged as one of the nation’s most experienced and resilient healthcare organizations in dealing with the ongoing pandemic.

• How NYP has been providing support for patients and families while social distancing
• How NYP has been supporting clinicians and staff in a time of unprecedented psychological stress
• How this year’s racial and social justice awakenings have affected Rick both professionally and personally.