From the Black Lives Matter protests in the summer of 2020 to the disproportionate devastation communities of color experienced as a result of COVID-19, America is at an important crossroads — and a potential inflection point for real racial justice and social change. In this wide-ranging discussion, we speak with Dr. Sachin Jain, President and CEO of SCAN Group and SCAN Health Plan, about the link between racism and health disparities, and how to make our healthcare system more equitable.
Highlights of the conversation include:
- Why diversity is a powerful asset for healthcare organizations (13:20)
- How to truly move toward value-based care (24:00)
- How to use “radical common sense” to revolutionize the way you provide member service (26:00)
- The most important thing you can do today to make a difference (54:00)