An Insider’s View on Schneck Medical Center’s Journey to Becoming a Four-Time Magnet Designation Recipient

Leaders from Schneck Medical Center share best practices on their journey towards being a four-time Magnet designation recipient. This fantastic leadership group touches upon important topics such as patient satisfaction, employee satisfaction, and how it impacts the magnet process. They peel back the curtains to showcase how they’ve been successful as an organization. In this captivating training you’ll:

Understand Schneck Medical Center’s approach to achieving Magnet designation
How SMC took an inward approach vs external for performance improvement
How they used this inward approach combined with real-time data to influence staff’s behavior in order to increase market share.
Demonstrate how the use of real-time feedback influenced the cultural shift reflected in their Magnet journey
The 5 Steps of How to be successful with the Magnet process | Minute 10
Key lessons learned from the Magnet Process | Minute 25
What SMC plans are for the future & how they plan to improve? | Minute 33
In-depth Q&A from the audience | Minute 39

Speakers

Amy Pettit – VP Patient Care Services/CNO
Rachel Stangland – Nursing Excellence & Innovation Supervisor, Magnet Program Manager
Sheryl L. Tiemeyer – Director, Patient & Long-Term Care Services

Insights

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with

experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Explore our library of thought leadership content and discover the impact of positive engagement on the healthcare experience. We regularly speak with experts who share their research and insights and with our clients who have successfully improved patient experience and staff engagement.

Bridging the Gap: Patient Expectations vs. Experience in Healthcare

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An Insider’s View on Schneck Medical Center’s Journey to Becoming a Four-Time Magnet Designation Recipient

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Bridging the Gap: Patient Expectations vs. Experience in Healthcare