Getting to the bottom of employee retention concerns can improve patient satisfaction. Grady Health System has been an Atlanta safety net for over a century, treating 719,000-plus patients every year. Despite being embedded in the community, the hospital has struggled to compete with other institutions. Compared to its competitors, Grady did not have the reputation of being an ideal workplace, which is a major factor driving staffing concerns.
Find out how Grady turned around employee morale, improved employee retention, and these improvements impacted patient experience.