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News

Welcome Grady Health System!

Grady Health system engages Quality Reviews to lead patient feedback and service recovery efforts ATLANTA, GA, USA, April 9, 2019 /EINPresswire.com/ — Grady Health System, one

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News

Welcome Beacon Health System!

SOUTH BEND, Ind. – Beacon Health System has launched Quality Reviews’ real-time patient feedback and service recovery tools, Q-Reviews® and Q-Rounding® throughout the health system.

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News

Welcome RMA of New York!

Partners with Quality Reviews on Innovative Software Offering NEW YORK, NY, USA, April 10, 2018 /EINPresswire.com/ — Reproductive Medicine Associates of New York (RMA of

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News

Welcome Sonoma Valley Hospital

Sonoma Valley Hospital Adopts New Patient Satisfaction Tool That Enables Immediate Feedback July 10, 2017 Sonoma Valley Hospital will this month introduce a new patient

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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening