Lori Turner

Lori Turner

Lori Turner

Former Chief Marketing, Innovation, and Customer Experience Officer, Beacon Health System, South Bend, IN
Our patients deserve to have their voices heard, and this tool gives us the ability to not only listen to, but also improve patients’ experience in real-time. This tool helps us achieve our overarching goal of making Beacon a welcoming place where patients know and feel that we care about them.