Category: Blog

COVID-19’s physical effects aren’t the only way patients are suffering. The pandemic has touched every aspect of their lives, from not being able to see

Healthcare providers worldwide are no strangers to catastrophic events: the AIDS epidemic, SARS, the Ebola outbreak, and more. The pandemic is nothing like we’ve ever

Technology has moved at a dizzying pace over the past few decades, with innovations like the Internet and smartphones completely transforming the way we go

We often think of patient experience and patient safety as two separate initiatives, but according to Dr. Donna Prosser, Chief Clinical Officer at the Patient

Ask any marketer if they’ve heard of the term “net promoter score” before, and they’re bound to say yes. But for many of those who

When Twitter debuted in 2006 or Facebook in 2004, healthcare organizations weren’t exactly scrambling to establish their presence on those channels. Of course, they had