Q-Transparency

On-Site Embedded Patient Reviews for Healthcare Services

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Q-Transparency

America's Top Health Systems Rely On Quality Reviews®

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On-Site Embedded Patient Reviews

Build trust with authentic patient feedback

How Q-Transparency Can Help

  • Robust reviews build trust with prospective patients
  • Prospective patients can research your practice on your site — no need to rely on biased third-party sites
  • High online ratings increase the likelihood that prospective patients will choose your facility

What Q-Transparency Does

  • Automatically publishes detailed patient reviews found in Q-Reviews to your website
  • Creates a directory for departments and/or providers that includes patient ratings
  • Offers customizable profiles, containing further information and an appointment scheduling functionality

Who Uses Q-Transparency

  • Hospitals and health systems
  • Outpatient clinics
  • Ambulatory surgery centers
  • Imaging centers
  • Urgent care centers
  • Telehealth
  • Pharmacies
  • Any healthcare organization interested in creating a better work environment

Solution: Q-Transparency’s embedded patient reviews

Healthcare Transparency Brought to Life on Your Site

Healthcare Transparency - Q-transparency

Q-Transparency draws upon the quantitative and qualitative patient reviews found within Q-Reviews®, our real-time outpatient feedback tool. Using our simple and secure application programming interface (API), the rich, authenticated feedback data generated by Q-Reviews® is fed through Q-Transparency. This enables quick and easy publication of valuable patient reviews directly to your website, which appear in an e-directory with listings for every provider and department.

Each provider and department listed will have their own profile page, which patients can access by clicking on their name. There, patients can learn about the provider/department in greater detail. Profiles may include both basic contact information like location, phone number, and email address as well as detailed bios that explain who they are, what they do, and how they practice medicine.
If patients like what they see, they can even book an appointment right within the profile. With this dynamic and engaging patient feedback section, transparency in healthcare is taken to a whole new level.
The truth is, prospective patients are likely going to research your practice no matter what. If you don’t share feedback on your site, they may seek it on third-party websites containing inaccurate or incomplete information. Provide that feedback directly on your site, though, and you can earn their trust — and maybe even their business.


In today’s data-driven world, healthcare transparency shows no sign of slowing down or disappearing. Providers who write off patient reviews as nothing more than a flash in the pan will be left behind. Those that embrace transparency, however, will see the returns for years to come.

Transparency in Healthcare Is Here to Stay

In the age of information, there is greater healthcare transparency today than ever before. Healthcare organizations interact directly with the public on social media, while patients share their experiences with different providers on various review sites.

Then it should come as no surprise that today’s patients are acting more and more like consumers. Just as they search for reviews prior to making a purchase, patients do the same amount of research to find a healthcare provider. Rather than simply choosing the nearest practice, patients are increasingly relying on the experiences of their peers. This is the new way to make informed decisions about where to seek care.

The proof is in the studies, which show that reviews have a significant impact on where consumers direct their business. The 2019 Local Consumer Review Survey found that 91% of consumers are more likely to turn to businesses with positive reviews. The converse also holds true, as 82% of customers are dissuaded from making purchases at businesses with negative reviews. Additionally, 84% of respondents reported trusting online reviews just as much as they would personal recommendations.

The message for providers is loud and clear: Transparency in healthcare builds patient trust, and patient trust leads to patient loyalty.