Kerry Herbine

Michele Pirkle MBA, CPXP

“Quality Reviews is providing a level of transparency, in real time, that we've never had before. Frontline staff and even leaders outside of the patient experience department needed to have trust i {...}

Mark Angelo

“While HSS has maintained a strong leadership position in the delivery of specialized orthopedic and rheumatologic care, we are also enthusiastic about continuously working to elevate the patient ex {...}

Lori Turner

“Our patients deserve to have their voices heard, and this tool gives us the ability to not only listen to, but also improve patients’ experience in real-time. This tool helps us achieve our overa {...}

Mark Kobe, RN MPA

“We're delighted by the instant feedback, which gives us the ability to act right away. The Quality Reviews team is extremely responsive - should any issues arise, they're on it right away.” {...}