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A Better Healthcare Experience Is One Click Away

An End-to-End Patient Engagement Platform for Payers & Providers Across the Care Journey.

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The Digital Health Strategy for value based care

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Imagine a seamless, intuitive way to engage with your patients and members at any stage in their unique care journey, all through a communication channel they already use on a daily basis. At Quality Reviews®, we went beyond imagining it — we built it. Our digital member and patient engagement platform helps healthcare organizations identify the needs of and deliver information to patients and members from the pre-appointment stage to home care and beyond. With our platform, healthcare providers can gather real time patient feedback to continually improve their services and enhance patient satisfaction.

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By connecting healthcare users, providers, and payers through approachable, easy-to-use patient engagement solutions, Q Reviews helps organizations meet and support patients and members when and where they need it — resulting in a better healthcare experience for all.

Imagine a seamless, intuitive way to engage with your patients and members at any stage in their unique care journey, all through a communication channel they already use on a daily basis. At Quality Reviews®, we went beyond imagining it — we built it. Our digital member and patient engagement platform helps healthcare organizations identify the needs of and deliver information to patients and members from the pre-appointment stage to home care and beyond. With our platform, healthcare providers can gather real time patient feedback to continually improve their services and enhance patient satisfaction.By connecting healthcare users, providers, and payers through approachable, easy-to-use patient engagement solutions, Q Reviews helps organizations meet and support patients and members when and where they need it — resulting in a better healthcare experience for all.

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Achieve Real Time Patient Engagement Throughout the Member & Patient Journey

Communication in healthcare has traditionally relied on patient portals, phone calls, emails, and physical mail — but these channels often have low engagement rates. Smartphone use, however, is ubiquitous today. According to Pew Research, 97% of Americans own a mobile device. Moreover, 60% of people leverage their phones to manage their health.

By connecting with patients, members, and employees via SMS, providers and payers can meet their audiences where they already are — on their phones. Q Reviews’ patient engagement platform offers a suite of member and patient engagement solutions, allowing providers and payers to optimize the care journey in real time before, during, and after visits and stays. This includes gathering real time patient feedback to enhance the overall experience and outcomes.

Communication in healthcare has traditionally relied on patient portals, phone calls, emails, and physical mail — but these channels often have low engagement rates. Smartphone use, however, is ubiquitous today. According to Pew Research, 97% of Americans own a mobile device. Moreover, 60% of people leverage their phones to manage their health. By connecting with patients, members, and employees via SMS, providers and payers can meet their audiences where they already are — on their phones. Q Reviews’ patient engagement platform offers a suite of member and patient engagement solutions, allowing providers and payers to optimize the care journey in real time before, during, and after visits and stays. This includes gathering real time patient feedback to enhance the overall experience and outcomes.

Start Conversations that Improve Care Delivery With Patient Engagement Platform

Our real-time engagement solutions allow staff to take action for patients remotely, safely, and accurately at the right time.

Drive Long-Term Patient Engagement Through Simple, Flexible, & Personalized Digital Communications

Q Reviews’ patient engagement solutions deliver real-time insights across the member and patient journey to improve patient experience and boost member engagement.

Q Reach

Create a welcoming digital front door to boost trust, discoverability, & activation

Q Notify

Send automated pre-visit instructions, notifications, & reminders to reduce no-shows & properly prepare patients

Q Visit

Identify & address patient needs, requests, & safety issues in real-time to improve patient satisfaction

Q Connect

Provide care program notifications, education, & feedback to reduce readmissions & increase care plan adherence

Q @Home

Scale care coordination efforts to effectively manage post-visit & at-home care

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Discoverability

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Pre-Visit

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Getting Care

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Follow-Up

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Care at Home

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Q Employee

Measure employee engagement & identify opportunities to improve retention, mitigate burnout, & reduce turnover

Employee Engagement

Drive Long-Term Patient Engagement Through Simple, Flexible, & Personalized Digital Communications

Q Reviews’ patient engagement solutions deliver real-time insights across the member and patient journey to improve patient experience and boost member engagement.

Q Reach

Create a welcoming digital front door to boost trust, discoverability, & activation

Q Notify

Send automated pre-visit instructions, notifications, & reminders to reduce no-shows & properly prepare patients

Q Visit

Identify & address patient needs, requests, & safety issues in real-time to improve patient satisfaction

Q Connect

Provide care program notifications, education, & feedback to reduce readmissions & increase care plan adherence

Q @Home

Scale care coordination efforts to effectively manage post-visit & at-home care

Discoverability
Pre-Visit
Getting Care
Follow-Up
Care at Home
Employee Engagement
Q Employee

Measure employee engagement & identify opportunities to improve retention, mitigate burnout, & reduce turnover

Who We Help

Patient Feedback
Q-Reviews

All organizations benefit from real time patient feedback quick, clear, and convenient communication. At Q-Reviews, a patient engagement platform, we make engaging with staff and patients simpler for the following groups:

Healthcare Providers

Value-Based Organizations

Payers

Physician Groups

IVF Clinics

Client Testimonials

Client Testimonials

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Patient Encounters

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of the Top 35 Hospitals are Clients

Member & Patient Engagement Insights

Learn how to improve the patient experience and better engage members with our library of resources. We offer practical advice,

how-to guides, and thought leadership content that can help you enhance communication in healthcare and provide a better overall healthcare experience.

Learn how to improve the patient experience and better engage members with our library of resources. We offer practical advice, how-to guides, and thought leadership content that can help you enhance communication in healthcare and provide a better overall healthcare experience.

America’s Top Health Systems
Rely On Q Reviews

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Better Healthcare is One Tap Away

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