Healthcare worker burnout is real. That is why health systems are working to mitigate factors that drive frontline staff out of the field. Edward Shin, MD, the CEO and co-founder of Quality Reviews spoke with the Physician Well-Being team at AdventHealth. That includes Leila Durr, PhD, Mary Dijkstra, and Michael Torres, MD, MBA, FAAPL.
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The most recent webinar features SCAN Health CEO, Dr. Sachin Jain, and it focuses on social determinants of health. These determinants, like poverty, racism, pollution, and access, impact a patient’s ability to receive care and comply with their care. These patients are at risk for certain conditions, whether from vitamin deficiencies or exposure to mold or unclean drinking water.
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In this Q-LEAPx (Leadership Excellence Across Patient Experience), CEO and Co-founder Edward Shin, MD sits down with experts on patient experience to discuss best practices for improving the clinical experience.
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CEO and co-founder Edward Shin, MD caught up with Amy Pettit, DNP, RN, NE-BC, CSSBB, Chief Nursing Officer, Schneck Medical Center, and Rick Roche, Chief People Officer of Grady Health. The three discussed the current state of nursing.
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For our most recent webinar Q-LEAPx (Leadership Excellence Across Patient Experience) virtual roundtable, Co-Founder and CEO, Edward Shin, MD talks about service recovery and clinical burnout. His guests are Dr. Charles Washington of Memorial Sloan Kettering Cancer Center, Rebecca Asmussen, CPXP of Mount Sinai Health System, and Gustavo Del Toro, MD, Chief Medical Officer of Wyckoff Heights Medical Center.
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CEO and Cofounder Edward Shin, MD caught up with Joan Kelly to talk about her thesis around patient experience. She is the former Chief Experience Officer of NYU Langone Health System in New York, and the former Chief Experience Officer of Yale New Haven Health System in New Haven, CT.
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The COVID-19 pandemic has changed medicine as we've traditionally known it. Now the question is: will telemedicine be here to stay? The answer to that question lies in the hands of patients. What are their thoughts on telemedicine versus traditional office visits?
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Nothing points to innovation like a retail healthcare business joining forces with a healthcare organization. This is the case for Vanderbilt. In 2017, the healthcare system partnered with Walgreens to offer retail healthcare clinics services within their pharmacy chains.
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COVID has put a lot of strain on nurses, to the extent that far too many are experiencing burnout. Many organizations are seeking solutions to nurse burnout, after a recent survey. That survey found that the number of nurses suffering from burnout doubled during the pandemic from 25% to 60% in less than a year.
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Covid-19 quickly altered the state of the healthcare system. From Covid units to ICU’s, new implementations during this crucial time showed us the importance of service recovery. As hospitals see a decline in severe cases and organizations are adjusting to the new normal, the question lately has been: how do we achieve high patient satisfaction scores?
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Life can be managed with a few quick taps to a phone screen. Consumers can now order a gallon of milk from an app before the refrigerator door slams shut. It takes us longer to decide on a movie than it does to begin streaming it online. What does this have to do with healthcare?
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During a national nursing shortage in 1983, the American Academy of Nursing (AAN) researched how work environments affected nurse satisfaction. Findings revealed that organizations with higher nurse recruitment and retention rates had fourteen common characteristics they deemed "forces of magnetism.”
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