stick insight

The Importance of Online Reviews, Reputation, and Transparency in the IVF Market

In the digital age, online reviews and reputation sites have become indispensable tools for consumers navigating high-stakes industries—none more so than the fertility sector. Prospective parents seeking fertility treatments face life-altering decisions that involve significant emotional and finan

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CMS TEAM Payment Model Has Arrived! Are You Ready?

The Transforming Episode Accountability Model (TEAM) is here—a mandatory, episode-based, alternative payment model designed to revolutionize care coordination and cost management for traditional Medicare patients undergoing surgical procedures. Under this model, selected acute care hospitals will be responsible for managing the cost and quality of care from the time of surgery through the first 30 […]

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How Texting Can Help You Enhance the Patient Experience

In recent years, healthcare organizations’ biggest challenges have remained largely the same: decreased profit margins, staffing shortages, and higher patient volume. With fewer resources and decreasing ROI, healthcare organizations must increasingly work smarter, not harder, to enhance the patient experience.  Senior leaders know that technology can help them address those needs. In a 2024 McKinsey […]

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Redefining Real-Time Feedback in Healthcare

In recent years, there has been a lot of talk about real-time feedback in healthcare. It makes sense — after all, in healthcare, timing is everything. Urgency can be a matter of life and death when it comes to things like sepsis and strokes. Consequently, most care-related technology, such as vital signs monitors, must also operate in real time.

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Bridging the Gap: Patient Expectations vs. Experience in Healthcare

In the dynamic landscape of healthcare, understanding the nuances of patient expectations versus their actual experiences is critical. A recent Gallup survey revealed that 72% of Medicare beneficiaries lack trust in healthcare systems. This distrust is deeply rooted in the disparity between what patients expect and what they experience. Let’s delve into this dichotomy and […]

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Empowering Health Equity: A Conversation with Sonni Mun, MD, Chief Medical Officer on the Frontlines

In the dynamic landscape of healthcare, conversations around social determinants of health (SDoH) and health equity have moved from the sidelines to the forefront of strategic planning. Recently, we had the opportunity to delve into these critical issues with Quality Reviews’ Chief Medical Officer, Sonni Mun, MD who is deeply committed to the healthcare sector's push towards more equitable and comprehensive patient care.

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Embracing Technology in Healthcare: A Roadmap for Overcoming Hesitation and Enhancing Care

As a medical professional who has transitioned from clinical practice to healthcare technology, I've spent considerable time on the road discussing the potential and challenges of integrating technology into healthcare settings. Through these conversations, it's clear that while there's enthusiasm about the potential benefits of technology, hesitations and hurdles still persist.

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3 Ways to Improve the Fertility Journey With Digital Tools

Few medical fields are in as exciting of a stage as reproductive endocrinology and infertility (REI) is today, especially in the realm of the fertility journey. Between major technological advancements, increased awareness, and improved access, REI is growing by leaps and bounds. Of course, with that growth comes challenges as well.  With demand outpacing availability, […]

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5 Things That Drive High Performance in MSSP ACOs

Medicare Shared Savings Program accountable care organizations (MSSP ACOs) are a rare example of a win-win-win. When MSSP ACOs do their job right, members have better health outcomes, Medicare sees savings, and the ACOs themselves get compensated accordingly.

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4 Ways Technology Can Help Healthcare Scale

With all of the major innovations emerging in the healthcare industry — AI-assisted diagnoses, CRISPR gene editing, robotic surgery — it’s easy to get fixated on futurology. But if there’s anything we’ve learned over the past few years, it’s that healthcare needs to get back to the basics.

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How to Boost Member & Patient Activation in 2024

In recent years, the healthcare industry has largely focused on acquisition. Yet it’s becoming increasingly important for providers and payers to increase patient activation and member activation. It makes sense why people would prioritize acquisition — more patients and members means more people paying for your services. 

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What Can Healthcare Learn From Other Industries? 6 Ideas

What can healthcare learn from other industries? It's a question that professionals in the healthcare industry often hesitate to ask themselves, given how distinctly they operate. It’s true that healthcare, unlike many other businesses, deals with patients and members rather than customers, is highly regulated, and has a unique intermediary payment system.

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2024 Healthcare Trends Report: Using Digital Health Tools to Solve Healthcare Challenges

Although 2024 has just begun, it’s clear that recent healthcare challenges aren’t likely to go away anytime soon. Consider, for example, that over 70% of Americans say that the US healthcare system is failing them. It’s not just patients who are encountering difficulties, though — payers and providers alike struggle with major issues like staffing shortages, rising costs, and an increasing number of bankruptcies.

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