Employee and Provider Feedback

Challenge - Is it Disengaged Employees?

  • What creates a positive, motivating experience for your employees at work?
  • How satisfied are employees in your organization?

People Matter

Engaged employees are more productive, and foster a more fulfilled, happy, and engaging work environment. Studies have shown that there is a correlation between happy employees and positive patient experience. 

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Happy Employees = Happy Patients

Organizations with an engaged workforce outperform their competition – your people are the key differentiator when it comes to growth and innovation. To better understand the needs of your organization, administering an employee engagement survey tool is paramount. 

Developing a company employee engagement strategy and having a highly engaged workforce is more likely to retain top performers as well as attract new talent. Moreover, studies continue to showcase a strong connection to higher quality of care and positive patient reviews. Understanding the correlation between employee, provider and patient data can help drive employee performance and improving patient experience.

Hudson Medical Center HR Employee Survey

Solution - Real-Time Employees - Provider Feedback

Q-Engagement digital surveys give your Employees – Providers a way to voice their concerns, ideas and recommendations. An unhappy employee can impact the experience for customers and patients alike.  As the adage goes, happy employees equal happy customers.

  • Measure employees’ level of passion, loyalty and commitment to your organization in real-time
  • This leads to better decision-making
  • Engagement and patient satisfaction scores are closely linked
  • View Employee / Provider responses in real-time using our web-based dashboard
  • Get better insight into Retention / Turnover issues affecting your organization
  • Employee engagement in healthcare leads to lower operating costs

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COVID-19 Alert: For our existing clients wanting to send out COVID-19 related messages to your patients,Click Here
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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening