Q-Engagement

Employee and Provider Feedback

Challenge - Is it Disengaged Employees?

  • What creates a positive, motivating experience for your employees at work?
  • How satisfied are employees in your organization?

People Matter

Engaged employees are more productive, and foster a more fulfilled, happy, and engaging work environment. Studies have shown that there is a correlation between happy employees and positive patient experience. 

Happy Employees = Happy Patients

Organizations with an engaged workforce outperform their competition – your people are the key differentiator when it comes to growth and innovation. To better understand the needs of your organization, administering an employee engagement survey tool is paramount. 

Developing a company employee engagement strategy and having a highly engaged workforce is more likely to retain top performers as well as attract new talent. Moreover, studies continue to showcase a strong connection to higher quality of care and positive patient reviews. Understanding the correlation between employee, provider and patient data can help drive employee performance and improving patient experience.

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Hudson Medical Center HR Employee Survey
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Solution - Real-Time Employees - Provider Feedback

Q-Engagement digital surveys give your Employees – Providers a way to voice their concerns, ideas and recommendations. An unhappy employee can impact the experience for customers and patients alike.  As the adage goes, happy employees equal happy customers.

  • Measure employees’ level of passion, loyalty and commitment to your organization in real-time
  • This leads to better decision-making
  • Engagement and patient satisfaction scores are closely linked
  • View Employee / Provider responses in real-time using our web-based dashboard
  • Get better insight into Retention / Turnover issues affecting your organization
  • Employee engagement in healthcare leads to lower operating costs

Related Blog Posts

More Than A Mantra

More than a mantra How healthcare providers can develop a culture of service “Happy people beget good experiences.” That’s one of the primary conclusions of

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ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

ANCC® Magnet Certification and Re-certification

Quality Reviews, working collaboratively with the American Nurses Credentialing Center (ANCC), created a crosswalk of Quality Reviews’ questions to the nine patient satisfaction categories (see below) delineated in 2014 and 2019 Magnet® Application Manuals. This crosswalk was approved by ANCC in November 2017.

    • Patient engagement / patient-centered care
    • Care coordination
    • Safety
    • Service recovery (may be ambulatory)
    • Courtesy and respect
    • Responsiveness
    • Patient education
    • Pain
    • Careful Listening