Notify
Automated Patient Appointment Reminders & Member Notifications
Q Notify, a patient appointment reminder is a simple, text message-based patient reminder, patient scheduling, and member notification platform. Providers can reduce no-shows with Q Notify by sending appointment reminders by text and better prepare patients by delivering essential pre-appointment information and instructions. Payers, meanwhile, can use Q Notify to improve clinical measures and lower costs by driving members toward preventive care services.
Tap to Schedule a Demo209% higher response rate with text messages than phone calls among healthcare consumers
34-40% fewer no-shows on average among providers who leverage digital communication platforms
130 hours spent per provider per year manually calling patients for appointment reminders
Patient Journey Videos: See the solution in action for your healthcare organization.
The Challenge: Busy
Unengaged Patients & Members
Everyone wants to achieve and maintain good health — but between work, family obligations, and Social Determinants of Health (SDoH) obstacles, it’s not always easy to prioritize your health on a day-to-day basis. As a result, people often forget to attend appointments, overlook pre-appointment or pre-procedure
instructions, and put off scheduling important preventive health services. Unfortunately, this leads to worse health outcomes for patients and members, lost revenue for providers, and higher long-term costs for payers.
Everyone wants to achieve and maintain good health — but between work, family obligations, and Social Determinants of Health (SDoH) obstacles, it’s not always easy to prioritize your health on a day-to-day basis. As a result, people often forget to attend appointments, overlook pre-appointment or pre-procedure instructions, and put off scheduling important preventive health services. Unfortunately, this leads to worse health outcomes for patients and members, lost revenue for providers, and higher long-term costs for payers.
The Solution: An Effortless Patient Appointment Reminder
& Member Notification Platform
A good healthcare experience begins well before a patient arrives at the site of care — and with the ubiquity of mobile devices today, they make for the perfect pre-care engagement channel.
With Q Notify, members and patients — along with their caregivers — can receive not only service and appointment reminders by text, but also essential instructions and information. Add to that the ability to send screening surveys and educational resources,
and you can do more than just remind members and patients to take charge of their health — you can actually persuade them. What’s more, these workflows can all be automated, freeing up your staff for urgent tasks that require a human touch.
The end result is fewer no-shows and more revenue for providers, higher clinical measures and lower costs for payers, and improved compliance and better health outcomes for patients.
A good healthcare experience begins well before a patient arrives at the site of care — and with the ubiquity of mobile devices today, they make for the perfect pre-care engagement channel.
With Q Notify, members and patients — along with their caregivers — can receive not only service and appointment reminders by text, but also essential instructions and information. Add to that the ability to send screening surveys and educational resources, and you can do more than just remind members and patients to take charge of their health — you can actually persuade them. What’s more, these workflows can all be automated, freeing up your staff for urgent tasks that require a human touch.
The end result is fewer no-shows and more revenue for providers, higher clinical measures and lower costs for payers, and improved compliance and better health outcomes for patients.
Who Uses Q Notify
- Hospitals and Health Systems
- Medicare Advantage plans & other payers
- Value-based care organizations
- Outpatient clinics
- Ambulatory surgery centers
- Urgent care centers
- Medical practices & groups
- IVF & other specialty clinics
- Federally Qualified Health Centers (FQHCs)
(Any healthcare organization interested in creating a more effortless pre-visit experience for patients)
Insights
Learn how to improve the member and patient experience through patient appointment reminders and beyond with our library of resources. We offer
actionable advice, how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.
Learn how to improve the member and patient experience through patient appointment reminders and beyond with our library of resources. We offer actionable advice, how-to guides, and thought leadership content designed to help you better engage with your audience and enhance the healthcare experience overall.
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